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Guest questions, answered by name

Only questions guests have actually asked us. Every answer carries a verification date and the name of the person who answered; rates and rules are reviewed monthly.

4 questions · 0 updated this week · last update Sep 28, 2026

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Before bookingGuests, children, payment and cancellation questions before you book2 questions Before arrivalSelf check-in steps, keys and access1 question During your stayUsing the room, trash, Wi-Fi and extensions0 questions Hiroshima & MiyajimaGetting around: transport, crowds and tide times — practical info only1 question After checkoutLost items, receipts and your next visit0 questions

Most asked this month

Can I use the JR Pass for the Miyajima ferry?JRパスで宮島行きのフェリーに乗れますか?

Yes. The JR West Miyajima Ferry accepts the JR Pass — just show it at the gate in Miyajimaguchi, no ticket needed. Only the ¥100 Miyajima visitor tax is paid separately at the pier.

Note: The other operator, Matsudai Kisen, does not accept the JR Pass.

Asked 14 times this monthVerified Sep 20, 2026Answered by: 西谷Source: JR西日本宮島フェリー 公式Sample — to be replaced with a real question